Tools wait to be used. Diwan acts on its own.
You don't operate Diwan like another dashboard. You plug in your business and it runs — designing campaigns, qualifying leads, resolving tickets, winning back at-risk customers, all in your customers' own dialect, grounded in everything it remembers, escalating to a human only when the stakes demand it.
Answer a few questions — what you sell, your market, your voice. Two minutes, no integration project.
It auto-tunes dialect, currency, channels and guardrails, and seeds the Memory Graph from your profile.
From the first ad to lifetime loyalty, autonomous agents work in your dialect — escalating to you only when it matters.
Replace the whole stack with one intelligence.
Most brands run on a dozen disconnected tools and a few agencies that don't talk to each other. Diwan OS folds all of it into one platform with one shared memory — no integrations to build, no data silos, no hand-offs lost between teams.
Diwan OSThe whole customer lifecycle, owned by one intelligence.
The agents do the work. The platform makes them formidable.
Under the six agents sits everything a business needs to run the relationship — advertising, a living CRM, analytics, knowledge, memory, and compliance — already wired together.
Autonomous campaigns across Meta, Google, TikTok and more — it learns your visual taste from a mood board, writes the creative, allocates the budget, and closes the deal.
Every customer in one living record — lifecycle stage, health, consent, and a memory that deepens with every interaction.
Your whole funnel in one view — acquisition to advocacy, revenue, ROI, and lift proven against a holdout control.
The single source of truth your agents answer from — grounded, cited, never a hallucination.
The platform gets smarter the longer it runs — learning your business, your voice, and the plays that win, then applying them everywhere.
PDPL by design — consent ledger, data-subject requests, a breach workflow, and an immutable audit trail.
Every recovered conversation sharpens the next. Dialect-native interaction data no Western tool can match accrues only to us.
Models and memory run in-region, aligned to KSA PDPL and UAE PDPL. Compliance becomes a feature, not a blocker.
The longer a brand runs on Diwan, the deeper the per-customer memory — and the more painful it is to ever leave.
We define the operating system for the customer relationship in Arabic, and own the language of the category.
Models and memory run in-region, aligned to Saudi PDPL and UAE PDPL. Your customer data never leaves the Kingdom, your knowledge is never used to train anyone else's models, every autonomous decision is auditable, and a human stays in the loop where the stakes — or the law — demand it. Compliance is a feature, not a footnote.
What exactly does Diwan replace?
A whole stack: your CRM, email/SMS marketing, ad manager and media buyer, help desk, social scheduler, analytics, knowledge base, loyalty tools — plus the marketing, media-buying, and support work you'd otherwise outsource. One platform, one bill, one shared memory.
Does it really run on its own, or do I babysit it?
It runs autonomously within guardrails you set — designing campaigns, replying to customers, winning back churners — 24/7. You stay in control: high-stakes actions wait for your approval, and you can dial each agent from manual to fully autonomous. Every decision is logged.
Which languages and dialects does it speak?
Arabic-first and dialect-native: Khaleeji, Emirati, Levantine, and Egyptian, plus English. Generated content matches the language you prompt in, and customer replies mirror the customer — never translated-sounding.
Where does our data live, and is it used to train AI?
In-region, aligned to Saudi & UAE PDPL, with a built-in compliance center (consent ledger, data-subject requests, breach workflow). Your data and knowledge are never used to train anyone else's models, and every automated decision is auditable.
How fast can we go live?
Minutes. You plug in your business and the platform auto-configures dialect, currency, channels, and guardrails — no integration project. Switch agents on from the console as you're ready.
Can it create content about current events or trends?
Yes. The assistant and the content generators can pull live, up-to-date information from the web, so posts and campaigns can ride today's news and headlines — not a stale training cutoff.
Become a founding partner
We're onboarding a small number of founding partners in KSA and the UAE. Plug in your business — we make sure it runs.